Click to expand the Faq’s  for more information…

Is Chunky Charlie raw food?

No, Chunky Charlie Pet Food Rolls are steam-cooked to perfection, then flash frozen to lock in the nutrition. Steam cooking helps to make proteins and carbohydrates easier to digest. It’s gentle on your dog’s digestive system, while still providing all the nutrients they need to thrive.

Where can I buy Chunky Charlie?

Chunky Charlie Pet Food Rolls are available at select Checkers stores nationwide, as well as through select vet and pet stores in the Western Cape, Kwa-Zulu Natal and Gauteng, or can even be ordered online!

I don’t want to buy a box unless my dog likes Chunky Charlie. Do you have a solution for this?

We’re pretty darn sure your dog is going to LOVE Chunky Charlie! That said, we understand that some pups have very picky palates. Chunky Charlie Pet Food Rolls can be bought individually from stockists like Checkers and pet food stores nationwide. But why not give our Trial Box a go? Featuring a tasting range of our available flavours, it’s an excellent way to figure out which Chunky Charlie Roll is your friend’s favourite.

How long after defrosting must I use Chunky Charlie?

Once defrosted, Chunky Charlie Pet Food Rolls can remain in the fridge for up to three days.

I want to become a reseller, how do I apply?

Please give us a call at +27 76 481 1474 or drop us a mail at, and we’ll be in touch to discuss how you can become a Chunky Charlie reseller!

How much Chunky Charlie should my dog eat?

We’re certain that your dog’s answer would be “all of it!” That said, dogs come in all shapes, weights and sizes, so it is best to follow our feeding guidelines to ensure that your best friend is getting his ideal amount of Chunky Charlie!

Can cats eat Chunky Charlie?

Cats can eat Chunky Charlie, as it’s chocablock full of real meat. However, cats are obligate carnivores – while they CAN eat Chunky Charlie, it is best to give them food specifically formulated for cats. Chunky Charlie is currently in the process of formulating food for felines – watch this space!

Complementary Feeding:

It’s worth noting that “complete and balanced” dog food is designed to be the sole source of nutrition for dogs. If you choose to feed your dog homemade meals or supplement their diet with other foods, it’s essential to ensure that the overall diet remains nutritionally balanced.

When selecting dog food, it’s advisable to look for products that have undergone feeding trials or meet established nutrient profiles. (Look out for the V-number of the packaging). Consulting with a veterinarian can also be helpful in determining the appropriate diet for your dog based on their specific needs and health conditions.

Does Chunky Charlie ever donate food?

Yes, we absolutely do! Through our Santa Shoebox Charity Drive, we have partnered with very many organisations dedicated to helping dogs in need. If your organisation is in need, please contact us directly at +27 76 481 1474 or drop us a mail at, and we will see what we can do to help.

Can puppies eat Chunky Charlie?

Chunky Charlie Pet Food Rolls Puppy is an ideal option for your young pup’s sensitive stomach. Made with real meat, vegetables, vitamins and minerals, Chunky Charlie Puppy is specially formulated to meet your new best friends’ nutritional needs.

How long does delivery take?

Estimated delivery takes 48 hours to process, however that also depends on when you purchase and where you are based! Orders placed after 2pm will be processed the following day and any order placed over a weekend will be processed on the following Monday. No orders are processed on Public Holidays.

Please take note of the following specific delivery areas and timetables:

  • Gauteng – we deliver daily to Pretoria & Joburg.
  • Vanderbijl Park – Every Wednesday
  • Secunda – Every Wednesday
  • Witbank/Middelburg – Every Thursday
  • Potch/Klerksdorp – Every Wednesday
  • Thabazimbi – Every Friday
  • Rustenburg – Every Friday
  • Polokwane – Every Wednesday/Thursday
  • Tzaneen/Mokopane – Every 2nd week on Wednesday
  • Nelspruit/Whiteriver – Every 2nd week on Wednesday
  • Lephalale – Every 2nd week on a Tuesday
  • Bloemfontein/Welkom – Every 2nd or 3rd week depending on if we have sufficient orders

•              Mafikeng – Every 2nd or 3rd week depending on if we have sufficient orders

How long does a Chunky Charlie roll last?

How long a Chunky Charlie Rolls will last your dog depends on how much you need to serve your dog. As dogs come in all shapes and sizes, please follow our feeding guidelines to ensure that your best friend is getting his ideal amount of Chunky Charlie!

Do you offer discount for bulk orders?

If you order more than two boxes of Chunky Charlie at once, delivery is absolutely free! Please feel free to contact us directly to discuss your bulk order in detail. If you are a dog charity or organisation, please reach out to us on to discuss options available to you.

Is Chunky Charlie good for my dog?

Yes! Chunky Charlie was developed with the help of registered animal nutritionists to ensure that it is the best food you can give your best friend. It’s packed with all the protein, carbohydrates, vitamins and minerals your precious pup needs to live his best life.

Why do dogs love Chunky Charlie so much?

During our extensive testing process, before we put Chunky Charlie on the market, we focused on two absolutely vital aspects: One, our pet food rolls needed to provide optimum nutrition for man’s best friend. Two, dogs had to love it! Since the flavour has been a focus since the beginning of development and made of real meat products, it’s no surprise that dogs go crazy for Chunky Charlie.

Is Chunky Charlie Dog Food Rolls “Complete and Balanced” and what does it mean?

The term “complete and balanced” is a nutritional claim used in dog food to indicate that the food provides all the essential nutrients necessary for the overall health and well-being of dogs. When a dog food is labelled as “complete and balanced,” it means that it meets specific nutritional standards established by regulatory bodies or industry organizations.

Here are a few key points to understand about “complete and balanced” dog food:

Essential Nutrients: Dogs require a balanced combination of various nutrients, including proteins, carbohydrates, fats, vitamins, and minerals. These nutrients serve different functions in the body and are necessary for the dog’s growth, maintenance, and overall health.

Nutritional Adequacy: “Complete and balanced” dog food is formulated to meet the nutritional needs of dogs at different life stages, such as puppies, adult dogs, and senior dogs. The formulation takes into account factors like the dog’s size, age, activity level, and specific dietary requirements.

In South Africa, dog food labelling is regulated by the Agriculture, Land Reform and Rural Development (DALRRD) under the Fertilizers, Farm Feeds, Agricultural Remedies, and Stock Remedies Act (Act 36 of 1947). The act mandates that all pet food products, including dog food, must display certain information on their packaging to ensure transparency and consumer awareness.

Nutritional Adequacy Statement: Dog food products labelled as “complete and balanced” should have a nutritional adequacy statement on their packaging. This statement indicates whether the product meets DALRRD nutrient profiles or has undergone feeding trials. When DALRRD has approved the dog food and are satisfied that it meets all the requirements, then it is issued with a V-number that is unique to each recipe. Chunky Charlie Dog Food Rolls each have a unique V-number that is clearly market on packaging of each roll.

Is Chunky Charlie a member of the Pet Food Industry?

Yes, Chunky Charlie has been a member of the PFI since 2020 and always strive to adhere to their standards and are committed to a high level of compliance and adherence to the legal requirements as set out by Act 36 of 1947 of the Agriculture, Land Reform and Rural Development (DALRRD). We are committed to the vision and mission of the PFI to ensure we meet to the quality and standards of the pet food industry and, inter alia, have the nutritional wellbeing of the household pet as our prime concern, as well as the PFI’s code of conduct.

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